Sky srl OFFICES AND HEADQUARTER: Via Monte Penice, 7 – 20138 Milan (Italy) T +39 02 30801 – F +39 02 30801 7600 www.sky.it Docid:%Ic43u$!<CS> Cyber Security, Content Protection and Resilience Sky CyberArk Access with MFA User Guide Document Id Creation Date Last Updated Version Total Page : : : : : SKY-C&IS-0795 22/02/2021 26/04/2021 A.03 9 Company Name Sky Sky Confidential © 2021 This is an unpublished work the copyright in which vests in Sky. All rights reserved. The information contained herein is property of Sky and no part may be reproduced or used except as authorized by contract or other written permission. The copyright and the foregoing restriction on reproduction and use extend to all media in which the information may be embodied. Version A.03 Docid:%Ic43u$!<CS> CyberArk Access with MFA DOCUMENT INFORMATION Document ID SKY-C&IS-0795 Version A.03 Creation Date 22/02/2021 Last Update Date 26/04/2021 Created By Cyber & Information Security (C&IS) Reviewed By Cyber & Information Security (C&IS) Approved By Cyber & Information Security (C&IS) DOCUMENT CHANGELOG Version Date A.01 A.02 22/02/2021 C&IS 30/03/2021 C&IS A.03 26/04/2021 C&IS Page 2 of 9 Author Changes First issue MyID instructions added to request “PAS MFA Users” role (Chapter 3) Previous Chapter 3 deleted Sky Confidential SKY-C&IS-0795 This document is the intellectual property of Sky and contains confidential information. All reproduction and communication to third parties is strictly prohibited without prior written consent from Sky. Any printed version of this document may not be current, please refer to link: https://noiskytv.sky.it/sky-a-z/GuideOperative/Forms/AllItems.aspx?View=%7B2618C4A8-AADE-4319-B11B-D3C48ED3CDBD%7D Version A.03 Docid:%Ic43u$!<CS> CyberArk Access with MFA Index 1 INTRODUCTION .................................................................................................................. 4 1.1 1.2 2 REQUIREMENTS .................................................................................................................. 5 2.1 3 PURPOSE ................................................................................................................................. 4 RECIPIENTS .............................................................................................................................. 4 OS REQUIREMENTS ................................................................................................................... 5 CYBERARK ACCESS .............................................................................................................. 6 Page 3 of 9 Sky Confidential SKY-C&IS-0795 This document is the intellectual property of Sky and contains confidential information. All reproduction and communication to third parties is strictly prohibited without prior written consent from Sky. Any printed version of this document may not be current, please refer to link: https://noiskytv.sky.it/sky-a-z/GuideOperative/Forms/AllItems.aspx?View=%7B2618C4A8-AADE-4319-B11B-D3C48ED3CDBD%7D Version A.03 Docid:%Ic43u$!<CS> CyberArk Access with MFA 1 Introduction 1.1 Purpose This document describes how to access to CyberArk with Multi Factor Authentication (MFA). 1.2 Recipients This document is intended for employees users. Page 4 of 9 Sky Confidential SKY-C&IS-0795 This document is the intellectual property of Sky and contains confidential information. All reproduction and communication to third parties is strictly prohibited without prior written consent from Sky. Any printed version of this document may not be current, please refer to link: https://noiskytv.sky.it/sky-a-z/GuideOperative/Forms/AllItems.aspx?View=%7B2618C4A8-AADE-4319-B11B-D3C48ED3CDBD%7D Version A.03 Docid:%Ic43u$!<CS> CyberArk Access with MFA 2 Requirements 2.1 OS Requirements You must use one of the following operating systems: 1. Windows: • • OS: Windows 8.1 and later versions (64 e 32bit). You can also use Windows 7, but only if updated with the last security patches released in 2020. You must have the latest AntiVirus client update. 2. MacOS: • OS: macOS 10.8 and later versions. • You must have the latest AntiVirus client update. 3. Linux: • OS: openSUSE (10.x and later versions), Ubuntu (9.10 and later versions), RHEL (5, 7), Fedora 23, CentOS (6.4, 7.0). Page 5 of 9 Sky Confidential SKY-C&IS-0795 This document is the intellectual property of Sky and contains confidential information. All reproduction and communication to third parties is strictly prohibited without prior written consent from Sky. Any printed version of this document may not be current, please refer to link: https://noiskytv.sky.it/sky-a-z/GuideOperative/Forms/AllItems.aspx?View=%7B2618C4A8-AADE-4319-B11B-D3C48ED3CDBD%7D Version A.03 Docid:%Ic43u$!<CS> CyberArk Access with MFA 3 CyberArk Access This chapter describes how to connect to Sky CyberArk system (called “PAS”). 1. Access to VPN SKY MFA. 2. You’re now connected to Sky VPN. Open your browser and go to: https://pas.sky.local/ Insert your username (NOT your e-mail address or UPN) and click on “Logon” button. N.B.: if your browser tries to automatically insert your credentials and you receive an authentication error message, close your browser and reopen it in Private mode and try again. Page 6 of 9 Sky Confidential SKY-C&IS-0795 This document is the intellectual property of Sky and contains confidential information. All reproduction and communication to third parties is strictly prohibited without prior written consent from Sky. Any printed version of this document may not be current, please refer to link: https://noiskytv.sky.it/sky-a-z/GuideOperative/Forms/AllItems.aspx?View=%7B2618C4A8-AADE-4319-B11B-D3C48ED3CDBD%7D Version A.03 Docid:%Ic43u$!<CS> CyberArk Access with MFA 3. Insert your Username again and your Password. Click on “Accedi” button. N. B. : if you’re using a Sky Windows laptop (in SKY domain) you will not be requested to insert you user and password because there is a SSO (single sign on) between your laptop and Pas. 4. Approve the access request on your smartphone (or insert the code you received via sms or the code shown by your MS Authenticator app, it depends on the second authentication method you have chosen): Page 7 of 9 Sky Confidential SKY-C&IS-0795 This document is the intellectual property of Sky and contains confidential information. All reproduction and communication to third parties is strictly prohibited without prior written consent from Sky. Any printed version of this document may not be current, please refer to link: https://noiskytv.sky.it/sky-a-z/GuideOperative/Forms/AllItems.aspx?View=%7B2618C4A8-AADE-4319-B11B-D3C48ED3CDBD%7D Version A.03 Docid:%Ic43u$!<CS> CyberArk Access with MFA 5. You are now connected to CyberArk. Page 8 of 9 Sky Confidential SKY-C&IS-0795 This document is the intellectual property of Sky and contains confidential information. All reproduction and communication to third parties is strictly prohibited without prior written consent from Sky. Any printed version of this document may not be current, please refer to link: https://noiskytv.sky.it/sky-a-z/GuideOperative/Forms/AllItems.aspx?View=%7B2618C4A8-AADE-4319-B11B-D3C48ED3CDBD%7D Version A.03 Docid:%Ic43u$!<CS> Page 9 of 9 Sky Confidential CyberArk Access with MFA SKY-C&IS-0795 This document is the intellectual property of Sky and contains confidential information. All reproduction and communication to third parties is strictly prohibited without prior written consent from Sky. Any printed version of this document may not be current, please refer to link: https://noiskytv.sky.it/sky-a-z/GuideOperative/Forms/AllItems.aspx?View=%7B2618C4A8-AADE-4319-B11B-D3C48ED3CDBD%7D