International Marketing Review Relating Hofstede's masculinity dimension to gender role portrayals in advertising: A cross-cultural comparison of web advertisements Daechun An Sanghoon Kim Downloaded by University of Manchester At 15:13 20 December 2016 (PT) Article information: To cite this document: Daechun An Sanghoon Kim, (2007),"Relating Hofstede's masculinity dimension to gender role portrayals in advertisingA cross-cultural comparison of web advertisements", International Marketing Review, Vol. 24 Iss 2 pp. 181 - 207 Permanent link to this document: http://dx.doi.org/10.1108/02651330710741811 Downloaded on: 20 December 2016, At: 15:13 (PT) References: this document contains references to 109 other documents. 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The current issue and full text archive of this journal is available at www.emeraldinsight.com/0265-1335.htm Relating Hofstede’s masculinity dimension to gender role portrayals in advertising A cross-cultural comparison of web advertisements Downloaded by University of Manchester At 15:13 20 December 2016 (PT) Daechun An Hofstede’s masculinity dimension 181 Received January 2006 Revised July 2006 Accepted December 2006 Department of Journalism, University of North Texas, Denton, Texas, USA, and Sanghoon Kim Department of Communication and Information, Inha University, Incheon, Korea Abstract Purpose – The purpose of this study is to examine cross-cultural differences in gender role portrayals in web ads in Korea and the USA on the basis of Hofstede’s masculinity dimension. Design/methodology/approach – A quantitative content analysis was employed to obtain a numerically-based summary of different themes and roles portrayed by women and men in 400 web ads. Findings – A greater percentage of Korean ads featured characters in relationship themes, featured women as a main character, and portrayed them in family and recreational roles. To a large extent, the results validate the use of Hofstede’s taxonomy, supporting the application of “masculinity” framework into the determination of appropriate advertising appeals-related to gender roles. Practical implications – International advertisers who are planning a global campaign for their gender-related consumer products can benefit by locating the target country’s position on Hofstede’s masculinity index and using it as a guideline for creating visual images of main characters in the ads. Originality/value – This study adds a new contribution to an international account of web advertising in maintaining a comprehensive understanding of contemporary gender role portrayals. It could benefit international advertisers with both practical and theoretical implications, for no systematic studies have ever touched the gender-role issue with web advertising yet. Keywords Worldwide web, Advertising, Advertising media, Gender, South Korea, United States of America Paper type Research paper Background Over the past three decades numerous studies in the field of communication, marketing, psychology, sociology, and gender studies have investigated gender role portrayals in advertising. Marketing researchers have shown interests in this issue because gender is one of the primary segmentation variables in marketing activities. Grounded in cultivation theory that attempts to analyze and document the contribution of media advertising to viewers’ perceptions of social reality, social scientists have also analyzed This work was supported by Inha University Research Grant (No. 32022-01). International Marketing Review Vol. 24 No. 2, 2007 pp. 181-207 q Emerald Group Publishing Limited 0265-1335 DOI 10.1108/02651330710741811 IMR 24,2 Downloaded by University of Manchester At 15:13 20 December 2016 (PT) 182 advertisements to examine social and psychological effects of gender stereotyping in the media. These researchers consistently indicate that women are not favorably represented in advertising and their roles are limitedly defined as playing subordinate, unimportant, and supporting roles, whereas men are shown in decidedly different ways playing important, professional, and autonomous roles (Courtney and Lockeretz, 1971; Dominick and Rauch, 1972; Poe, 1976; Belkaoui and Belkaoui, 1976; Macklin and Kolbe, 1984; Whipple and Courtney, 1985; Bretl and Cantor, 1988; Artz and Venkatesh, 1991; Mazzella et al., 1992; Klassen et al., 1993; Kramer and Knupfer, 1997). As gender role portrayal has become an important issue in international advertising (Cheng, 1997), researchers have become interested in the cross-cultural account of the societal roles attached to women and men in advertising. Although limited to magazine and television advertising, more than a dozen of cross-cultural content-analytic studies have shown considerable consensus that the portrayals of women and men’s roles in advertising differ by culture (Williams and Best, 1990; Wiles and Tjernlund, 1991; Sengupta, 1995; Moon and Chen, 2002), corroborating the cultural historians’ (Potter, 1954; Schudson, 1984; Leiss et al., 1986) contention of culture-reflective or culture-bound nature of advertising that advertising is an important social institution that mirrors and transmits dominate cultural values in society. Specifically, the findings suggest that in a society where feminine values have a dominate influence on a culture, there tends to be less differences between women and men in the type of roles portrayed in advertising, whereas in a society where masculine values are dominant, there tends to be a large difference in the societal roles attached to women and men in advertising (Wiles et al., 1995; Milner and Collins, 2000). As one can observe rapid changes surrounding the global advertising environment, such as an increasing use of the web and satellite broadcasting (Viswanath and Zeng, 2003) and the increase in global advertising expenditures (Advertising Age, 2006), societal norms on the roles and portrayal of women and men are quickly communicated through the commercial messages among people of diverse cultures. In this respect, cross-national comparisons are of a greater importance as they could benefit international advertisers with both practical and theoretical implications. Particularly, the web’s prominence as a global advertising medium warrants careful attention to its advertising content dimensions, considering its unprecedented potential to reach the global audience (Berthon et al., 1996) and an exponential growth in web advertising expenditures by multinational advertisers (Oser, 2004). Therefore, to maintain a more comprehensive account of contemporary gender role portrayals in advertising, it would be valuable to have content analyses available for web advertising. However, since no systematic studies have ever touched the gender-role issue with web advertising yet, this study is intended as a new contribution to an international account by comparing gender role portrayals in web advertising from Korea and the USA. Gender roles A gender role is a set of culturally defined behavioral norms associated with males and with females, respectively, in a given social group or system (Connell, 1987, p. 165). Gender is one component of the gender/sex system, which refers to “the set of arrangements by which a society transforms biological sexuality into products of human activity, and in which these transformed needs are satisfied” (Reiter, 1975, p. 159). A role is essentially performative. One learns how to play a masculine or feminine role, Downloaded by University of Manchester At 15:13 20 December 2016 (PT) what is acceptable and what is not, how one should behave, think, and evaluate oneself and others in a gendered manner. While age, ethnicity, class, and many other factors also have culturally prescribed norms, gender is the most universal and salient social organizing principle (Roopnarine and Mounts, 1987). A person’s gender role is composed of several elements and can be expressed through clothing, behavior, choice of work, personal relationships and other factors. Gender roles were traditionally divided into strictly feminine and masculine gender roles, though these roles have diversified today into many different acceptable male or female gender roles. However, gender role norms for women and men can vary significantly from one country or culture to another, even within a country or culture. People express their gender role somewhat uniquely. Gender role can vary according to the social group to which a person belongs or the subculture with which he or she chooses to identify. Within the last century, several theoretical notions or perspectives have been postulated to explain the concept of gender roles. Parsons and Shillis (1951) asserted that the division of labor based upon sex has survived because it is beneficent and efficient for society. This view states that family stability is maintained because one member, the male assumes the “instrumental role” of breadwinner, while the female adopted the “expressive role” of managing relationships within the family and keeping it together. Conflict theory of gender roles (O’Neil et al., 1995) accepts the idea of how gender roles developed, but they disagree as to why they have continued. In this case they would argue that such a division of labor is not necessarily beneficial to society, but has been maintained by those in power. Men have a vested interest in keeping things the way they are because they enjoy economic, political, and social privileges. They argue that present gender role divisions are outdated and no longer appropriate to the modern world. According to the interactionist approach (Sandstrom et al., 2006), gender roles are not fixed, but are constantly negotiated between individuals. Theoretical notions have also been postulated regarding the gender role development. For instance, rooted in biology, Freud’s (1962) psychoanalytic theory proposes that all individuals supposedly pass through a sequence of stages toward appropriate gender role identity to acquire gender-typed behaviors, emphasizing parental influences. Others (Bandura, 1977; Kohlberg, 1966) believe that cognition might be the salient factor in understanding the acquisition of gender-typed behaviors, emphasizing the role of mental processes as mediating variables in learning. As the women’s movement came to the forefront of American society, Bem (1974) postulates psychological androgyny which assumes that individuals who are androgynous might be both masculine and feminine, both assertive and yielding depending on the situational appropriateness of behaviors. Most of the perspectives suggest that both cognitive and social factors are involved in the acquisition of gender-typed behaviors. Gender stereotypes and gender role portrayals in advertising Gender stereotypes are general beliefs about gender-linked traits (collections of psychological characteristics and behaviors characterizing men and women) and gender roles (activities differentially appropriate for men or women). Gender role depictions of women as dependent and emotional have been criticized for perpetuating stereotypes and having adverse effects on a wide range of behaviors (Bretl and Cantor, 1988). Specifically, Jones (1991) summarized instances of subtle stereotyping in advertisements: Hofstede’s masculinity dimension 183 IMR 24,2 . . . 184 . Downloaded by University of Manchester At 15:13 20 December 2016 (PT) . functional ranking – the tendency to depict men in executive roles and as more functional when collaborating with women; relative size – the tendency to depict men as taller and larger than women, except when women are clearly superior in social status; ritualization of subordination – an overabundance of images of women lying on floors and beds or as objects of men’s mock assaults; the feminine touch – the tendency to show women cradling and caressing the surface of objects with their fingers; and family – fathers depicted as physically distant from their families or as relating primarily to sons, and mothers depicted as relating primarily to daughters. Content analysis has been used as a major research method for decades on gender roles portrayed in advertising (Cooper-Chen, 1995). Since, an extensive literature in this domain has accumulated over the past three decades, it is quite difficult to provide an exhaustive review in a few paragraphs (for review articles, see Courtney and Whipple, 1983; Furnham and Mak, 1999). In the first content-analytic study on this subject, Courtney and Lockeretz (1971) reported that US magazine advertisements portrayed women as only having a place in their homes, incapable of making important decisions, and fully dependent on men. In the next 30 years or so, more than a dozen of follow-up studies (McArthur and Resko, 1975; Belkaoui and Belkaoui, 1976; Whipple and Courtney, 1985; Gilly, 1988; Bretl and Cantor, 1988; Mazzella et al., 1992; Kramer and Knupfer, 1997; Furnham and Mak, 1999; Furnham et al., 2000) also examined the depiction of women in US magazine and television advertising. This research has found that women are shown in advertisements as passive, subordinate to men, dependent on men, incapable of making important decisions, lacking intelligence and credibility, younger, and alluring, self-enhancing, and decorative. Such stereotyping in the portrayal of women has continued into the mid-1990s although percentage of women shown as professionals and managers has made modest gains since the late 1950s (Cheng, 1997). It was also found that as an attention grabber in advertisements, women were frequently shown as sex objects (Soley and Kurzbard, 1986; Ferguson et al., 1990; Klassen et al., 1993). While most researchers mainly paid attention to women, another body of content analyses has examined the depiction of men and women together (Wiles and Tjernlund, 1991; Klassen et al., 1993; Zotos and Lysonski, 1994) or male roles exclusively (Wolheter and Lammers, 1980; Skelly and Lundstrom, 1981; Kolbe and Albanese, 1996). These studies in general suggested that men are portrayed in decidedly different ways as authoritative, independent, professional, autonomous, outdoor, middle-aged, argumentative, practical, and pleasurable. Comparative studies suggested that the difference in the portrayal of women and men existed in the mode of presentation (i.e. men in main visual or women in background) and type of products associated (e.g. men for technical products or women for household products). Other researchers (Soley and Kurzbard, 1986; Bretl and Cantor, 1988; Ferguson et al., 1990; Klassen et al., 1993) observed that advertisers have made some improvements in gender role portrayals, particularly with the portrayal of women in less traditional way (e.g. frequent portrayals women as business executives and professionals) perhaps due to the increasing feminine movements along with “raising” of feminist consciousness (Ford and LaTour, 1993). Downloaded by University of Manchester At 15:13 20 December 2016 (PT) Hofstede’s masculinity dimension In the late 1980s, researchers’ attention was extended to comparative studies of gender roles portrayed in different countries. A general cultural understanding regarding the societal roles attached to women and men is that women are fundamentally inferior to men (Ortner, 1974). However, since some cultures practice egalitarian value emphasizing the equality of genders (Sullivan and O’Connor, 1988; Green et al., 1983), treatment of women, their relative power, and attitudes toward appropriate roles for women may differ across cultures (Hawkins and Coney, 1976). Among the several comprehensive dimensional frameworks that attempt to discover and empirically verify cultural variations across cultures, Hofstede’s (1980) 5D model deals with the norms governing the societal roles attached to women and men. Hofstede’s (1980) work on cultural differences represents a significant and innovative research on cross-cultural comparisons in the areas of management, social psychology, anthropology, sociology, marketing and communication (Albers, 1994; Kale, 1991). His model of five value dimensions was developed based on an extensive data set collected from a survey with IBM employees across the world to find an explanation for the fact that some concepts of work motivation did not work in all countries in the same way. Like much of psychologists’ work on cultural values, Hofstede’s (1980) study yielded a structure comprised of four major dimensions on which societies would differ: power distance – societal desire for hierarchy or egalitarianism; individualism – societal preference for a group or individual orientation; masculinity – a gender-role differentiation; uncertainty avoidance – societal resistance to uncertainty. Later, an additional Chinese value survey in 23 nations done by Hofstede and Bond (1984) identified the fifth dimension, long-term orientation. The model has been validated in hundreds of different cross-cultural studies from a variety of disciplines including sociology, market research, and medicine, and when compared to other models, Hofstede’s model is probably the one that has been most frequently tested and validated (Dorfman and Howell, 1988; Bhagat and McQuaid, 1982). Like any theory, it is not complete and has certain holes in it and inconsistencies, and plenty of objections that can be raised against it from a number of angles. First, the generalizations about national level culture from an analysis of small subnational populations necessarily relies on the unproven supposition that within each nation there is a uniform national culture and on a mere assertion that micro-local data from a section of IBM employees was representative of that supposed national uniformity (Warneryd, 1988). Some researchers have contended that Hofstede’s research has been culturally biased because the team only comprised Europeans and Americans, whereas the study included many countries from other parts of the world (Roberts and Boyacigiller, 1984). In addition, it has been criticized as being outdated because the world’s globalization makes younger people in particular converging around a common set of values (Gooderham and Nordhaug, 2002). Other criticisms concern the sample representativeness (i.e. the sample came from just one firm) and the data gathering method (i.e. an attitude-survey questionnaire was used as the only method) (Gooderham and Nordhaug, 2002). Despite such criticisms, it is arguably the most empirically-based and complete theory of cultural difference to date, and that is why it has been given so much weight within the realm of marketing and advertising research. According to Kale (1991), most Hofstede’s masculinity dimension 185 IMR 24,2 Downloaded by University of Manchester At 15:13 20 December 2016 (PT) 186 of the classification approaches to cross-cultural comparison were either not empirically supported or failed to distinguish the degree of differences between cultures and suffered from lack of comprehensiveness, and this lack of a universal, broadly generalizable framework within which to visualize national cultures draws “too many conclusions, not enough conceptualization” (Negandhi, 1974, p. 60). It is in this context that Hofstede’s framework hold maximum potential for applications in the area of the cross-cultural advertising. Among the Hofstede’s five major cultural dimensions, masculinity, relates to the societal norms governing the societal roles attached to women and men. He suggests that the perception of gender role differentiation is an important element that can effectively compare different cultures. He proposes that gender roles are clearly distinct in a society classified as a masculine society where men are supposed to be assertive, tough, and focused on material success and women are supposed to be more modest, tender, and concerned with the quality of life (p. 297). On the other hand, femininity stands for a society where social gender roles overlap: both men and women are supposed to be modest, tender and concerned with the quality of life. Therefore, gender role differentiation between women and men is smaller in feminine societies than in masculine societies, for instance, in job and education opportunities in professional and technical areas. Table I lists the key differences between masculine and feminine between masculine and feminine cultures in gender roles (Hofstede, 2001, p. 312). Hofstede’s ordering of the nations in masculinity index scores (Table II) indicates that Japan is the most masculine nation, whereas Sweden is the most feminine country among the 53 nations included in the analysis. Korea is closer to the feminine end (i.e. a rank of 41st) of the continuum, whereas the USA is more masculine (i.e. a rank of 15) than Korea. Feminine societies Masculine societies Small gender culture gap More equal job and education opportunity Larger share of women in professional and technical jobs Socialization toward nontraditional gender roles Women describes themselves as more competitive than men do Gender stereotypes rooted in universal biological differences Characteristics freely attributed to one or the other gender Women describe themselves in their own terms Large gender culture gap Less equal job and education opportunity Smaller share of women in professional and technical jobs Socialization toward traditional gender roles Men describes themselves as more competitive than women do Gender stereotypes country specific Men allowed to be gentle, feminine, and weak Table I. Key differences between feminine and masculine societies: gender roles Men claim suppressing joy and sadness Women’s liberation means that men and women should take equal share both at home and at work Source: Hofstede (2001) Attribution of characteristics less easily differentiated Women describe themselves in same terms as men Women should be gentle and feminine; nobody should be weak Men claim showing joy and sadness Women’s liberation means that women should be admitted to positions hitherto occupied only by men Downloaded by University of Manchester At 15:13 20 December 2016 (PT) Rank Country 1 6 9 10 15 16 17 18 20 25 28 30 33 35 41 44 50 51 53 Japan Mexico UK Germany US Australia New Zealand Hong Kong India Malaysia Singapore Indonesia Taiwan France Korea Thailand Denmark Netherlands Sweden Score 95 69 66 66 62 61 58 57 56 50 48 46 45 43 39 34 16 14 5 Source: Hofstede (2001) Cultural aspects of gender role portrayals in advertising The foregoing discussion on gender roles and cultural variations in masculinity suggests that a disparity in the perception of societal gender roles exists cross-culturally. And these differences are often reflected in advertising because of its culture-bound characteristics (Mooij, 1998; Frith and Mueller, 2003). Specifically, Mooij (1998) supports this view by observing that societal norms governing gender role differentiation is a key variable to account for the cross-national differences in gender role portrayals in international advertising. For instance, she observes that in feminine cultures with small gender role differentiation between women and men, men do not mind taking female roles and men are easily found wearing aprons in advertising (p. 195). On the other hand, in masculine cultures, women are hardly portrayed in advertising as taking men’s role (e.g. professional managers, top-level management job, etc.). Previous literature provides some empirical evidence for the influence of masculinity/femininity value orientation on the portrayals of gender roles in advertising across cultures (Table III). This research suggests that men appear in advertising playing more important roles than women regardless of the masculine/feminine value orientation of the nations compared, while between-gender differences tend to be larger in masculine countries (i.e. Japan, USA, Mexico, Australia, and Malaysia) than in feminine countries (i.e. Sweden, The Netherlands, Singapore, and Taiwan). Gilly (1988) compared television commercials among three masculine nations, Mexico, Australia, and USA. Her findings show that gender role differences were visible only in Mexican commercials on the types of occupations between women and men and Mexican commercials reflected significantly more traditional gender roles (i.e. women portrayed as unemployed or entertainers; men portrayed as top Hofstede’s masculinity dimension 187 Table II. Masculinity index values among 53 nations USA, Australia Australia, Mexico, USA USA, Sweden USA, Japan The Netherlands, Sweden, USA Malaysia, Singapore USA, China UK, New Zealand Hong Kong, Indonesia Sweden, Russia, USA, Japan Hong Kong, Korea Edgar and McPhee (1974) Gilly (1988) Wiles and Tjernlund (1991) Sengupta (1995) Wiles et al. (1995) Wee et al. (1995) Cheng (1997) Furnham and Farragher (2000) Furnham et al. (2000) Milner and Collins (2000) Moon and Chen (2002) Table III. Cross-cultural gender role research Countries TV TV TV TV TV TV Magazine TV Magazine Magazine TV Medium Women with more traditional roles in Australian ads Gender differences are not significant in Australian ads, but significant in US and Mexican ads Significant between-country differences in non-working activities Significant between-country differences in the type of female role Mixed results among three countries regarding gender differences Women with more traditional role in Malaysian ads No major differences between China and USA ads More gender differences (central figures) in New Zealand ads No major differences between two countries Masculine countries (Japan and USA) have larger gender role differences No significant differences between Hong Kong and Korean ads Findings regarding female roles 188 Researchers (Year) Downloaded by University of Manchester At 15:13 20 December 2016 (PT) IMR 24,2 Downloaded by University of Manchester At 15:13 20 December 2016 (PT) executives or white collar) than did US ads. In response to the criticism calling for a theory-based country selection in cross-cultural comparison (Samiee and Jeong, 1994; Sin et al., 2001), several follow-up studies improved from Gilly’s work in the sense that their selection of countries matched up with Hofstede’s distinction between masculine and feminine nations. For instance, Wiles and Tjernlund (1991) compared magazine ads from the most feminine nation, Sweden, with those from a masculine nation, the USA. As shown in Table II, Sweden received the lowest masculinity index score of 5 (i.e. a rank of 53rd among 53 nations), whereas the US received a relatively high masculinity index score of 62 (i.e. a rank of 15th). Later, Wiles et al. (1995) added The Netherlands, which is the third most feminine nation, in their comparative study with the USA and Sweden. Television commercials from the top-ranked masculine country, Japan, were compared to those from the USA in Sengupta’s (1995) study of types of role (e.g. working/non-working) and types of dresses worn by women. Ads from Japan were also compared with those from feminine countries such as Sweden and Russia (Maynard and Taylor, 1999; Milner and Collins, 2000). Ads from other Asian countries were compared with their Western counterparts or other Asian nations. Although most Asian countries seem to have similar cultural characteristics influenced by Confucian philosophy (Moon and Chen, 2002), they have their own unique aspects of history, religion, and economic situation, which might have influenced the formation of personal values and interest in feminist issues. Interestingly, most Asian nations are all scattered around on Hofstede’s masculinity continuum: Japan – 1st, Philippines – 11th, Hong Kong – 18th, India – 20th, Malaysia – 25th, Singapore – 28th, Indonesia 30th, Taiwan – 32nd, Korea – 41st, and Thailand – 44th. The findings from Wee et al. (1995), Cheng (1997), and Furnham et al. (2000) indicate that masculine flavor is strongly embedded in ads from the top-ranked Japan, China, and Malaysia, whereas ads from Singapore and Taiwan exhibit more feminine orientations, again corroborating Hofstede’s ordering of nations on masculinity/femininity continuum. This finding may request international advertisers to be cautious when creating ad messages toward Asian consumers. Overall, previous findings suggest that the cross-cultural differences in gender role portrayals are attributable to masculine/feminine value orientation. Masculine countries (i.e. Japan and USA) are more likely to exhibit a sharp difference in the gender roles between women and men than are feminine countries (i.e. Sweden and The Netherlands) and, therefore, gender-role differences portrayed in advertising would be larger in ads from masculine countries than those from feminine countries. To this end, Milner and Collins (2000, p. 68) suggest that Hofstede’s model may provide a method for sorting what is called the “gender of a country”. They even further argue, “gender of a nation is superior to gender of the portrayed character in the advertisements” (Milner and Collins, 1998). In this respect, it is not too exaggerating to propose that Hofstede’s masculinity/femininity distinction is likely to differentiate among different cultures in regard to gender-role portrayal in advertising. Although previous studies provided ample evidence for the impacts of cultural norm on the portrayals of women and men in advertising, the scope of previous research was limited to television and magazine advertising. To obtain a comprehensive picture of contemporary gender roles across a variety of media, it is advisable to extend the line of research to other types of media. Given the increasing importance of the web as an advertising media and the confounding effect of media Hofstede’s masculinity dimension 189 IMR 24,2 Downloaded by University of Manchester At 15:13 20 December 2016 (PT) 190 types on cross-cultural variation of advertising content (Keown et al., 1992), web advertising is worth being studied. The web’s unprecedented potential as a global advertising medium has attracted many international advertisers to adopt the web as part of their media mix (Advertising Age, 2006), helping them easily reach consumers across the globe. Although some evidence for cultural variations in web advertising contents has already been provided (i.e. information cues, visual strategies, and creative strategies, Ju-Pak, 1999; An, 2006), to the researcher’s knowledge, no published study investigated the gender role portrayal issue with web advertising. Hypotheses The literature reviewed suggests that Hofstede’s masculinity/femininity demarcation may serve as a conceptual guide to predict the differences in cross-cultural gender role portrayals in a systematic way. As discussed earlier, the most essential element of Hofstede’s masculinity dimension is the preference for masculine or feminine values in a culture; for whereas masculine cultures strive for material success, achievement and productivity, feminine societies value relationships. Albers-Miller (1996) and Albers-Miller and Gelb (1996) show that these values are related to advertising themes and appear in magazine and television advertisements. Milner and Collins (2000) reported significant cross-cultural differences in the frequency of characters depicted in relationships with others among the four nations, Sweden, Russia, Japan, and the USA. According to their results, the commercials from the most feminine Sweden featured more characters in relationships than those from other countries, indicating that those commercials produced for consumers in countries at feminine end of Hofstede’s continuum featured a greater proportion of characters in relationship than those at the masculine end. Therefore, it is expected that advertisements in feminine countries are more likely to depict relationship portrayals for both genders than masculine countries. In addition, productivity or production situation has been employed as another operational definition of Hofstede’s masculine value (Milner and Collins, 2000; Milner, 2005). General expectation is that production situations as exhibited through employment depictions for both sexes will be prominent in masculine countries. This leads to the first two hypotheses: H1. Characters in Korean web ads are more likely to be depicted in relationships with others than those in US web ads. H2. Characters in US web ads are more likely to be depicted in production situations as exhibited through employment than those in Korean web ads. The second element is gender differentiation, for whereas masculine countries are more likely to embrace sharp distinction between the roles of women and men, feminine ones are not. As such, it is predicted that there will be more significant gender role differences between female and male characters in masculine countries than in feminine countries. Specifically, cross-cultural gender role differences depicted in advertisements have been operationally defined as the frequency of portrayal and the type of roles portrayed. With respect to the presence and frequency of female and male characters, previous studies compared the numbers and percentages of female versus and male characters portrayed in advertisements between different countries (Sengupta, 1995; Wiles et al., 1995; Cheng, 1997; Milner and Collins, 2000). These studies found that the more Downloaded by University of Manchester At 15:13 20 December 2016 (PT) feminine a country, the greater is the likelihood of its culture to feature women as a main character in advertisements. For instance, Milner and Collins (2000) reported that the ratio of female characters to commercials was higher for Swedish advertisements than those for Russia and the USA. Similarly, Wiles et al. (1995) found that The Netherlands advertisements depicted men more often than females and the Swedish advertisements portrayed females more frequently than the Dutch advertisements. However, it has been also shown that the frequency and percentage of female characters portrayed in advertisements are moderated by the type of products advertised (Wiles and Tjernlund, 1991; Cheng, 1997). For instance, women tend to appear more often in the advertisements for personal care/beauty, clothing, home appliances, personal accessories, cleaning products, irrespective of the cultural origin of advertisements because women are the major users of these product groups. On the other hand, men tend to dominate the advertisements for automobiles, alcoholic beverages, financial services, and industrial products. However, in the advertisements for neutral products, such as food, medicine, furniture, entertainment, etc. it is predicted that the advertisements of feminine countries will feature women more frequently than those of masculine countries. The foregoing discussion has led to the study’s third hypothesis: H3. When advertising for neutral products, Korean web ads are more likely to feature women as a main character than US web ads. The second dimension of gender role differentiation deals with the type of roles attached to human characters in advertisements. Evidence exists for the cross-cultural gender differences in the depictions of working roles although men tend to be more frequently depicted in working roles regardless of the cultural origin of advertisements. For instance, Wiles and Tjernlund (1991) found that the gender difference in the portrayals of working roles was smaller in the Swedish advertisements than in US advertisements, indicating that Swedish women were more likely to be shown in working roles than were US women. Wiles et al. (1995) also reported that depictions of women working were ordered in accordance with Hofstede’s masculinity ranking (i.e. Sweden, The Netherlands, and the USA), showing that the gender difference portrayed in US advertisements was larger than those of Swedish and Dutch advertisements. Wee et al.’s (1995) results were mixed but the percentage of women featured as occupational roles in feminine Malaysian commercials was higher than that in masculine Singaporean commercials, confirming a smaller gender difference in feminine cultures. It is, therefore, hypothesized that: H4. Korean web ads will exhibit a smaller gender difference in the portrayal of working roles than US web ads. Furthermore, previous studies documented that gender differences also exist cross-culturally in the type of working roles between masculine and feminine countries (Wiles and Tjernlund, 1991; Sengupta, 1995). Having defined and categorized occupational roles into high-level executives, professionals, entertainers, professional sports players, salespeople, nonprofessional white – collar, and blue-collar, Wiles and Tjernlund (1991) found that the Swedish magazines depicted men and women both in more high-level business executive and professional roles than do their US counterparts. Similarly, Wiles et al. (1995) found that between-gender difference in the Hofstede’s masculinity dimension 191 IMR 24,2 192 type of working roles was less often exhibited in Swedish and Dutch ads than in US ads. Sengupta’s (1995) comparison of ads from USA and Japan shows that the type of working roles portrayed by women significantly varied by country origin: US women in working and high/medium level business roles; Japanese women in entertaining or family roles. Therefore, the study’s fifth hypothesis is put forward to examine if the difference in the type of working roles exists cross-culturally between Korean and US web advertisements: Downloaded by University of Manchester At 15:13 20 December 2016 (PT) H5. When women are portrayed in working roles, Korean web ads are more likely to feature them in high-level business executives, entertainers, and mid-level business professionals than US web ads. Previous findings also suggest that cross-cultural gender difference exist in the frequency of non-working roles portrayed by both women and men. Wiles and Tjernlund (1991) found that Swedish magazines were much more likely than US magazines to depict women in family settings while US magazines were more likely to portray women in decorative roles. This result was in accordance with Sengupta’s (1995) finding that Japanese women were more frequently shown cooking, cleaning, and other household chores than US women, while the US advertisers were more likely to show women relaxing at home. He also found that US women were much less likely to be shown in decorative roles when compared to Japanese women. Similarly, Wiles et al. (1995) found that there was a significant difference between Sweden and the US in the depictions of women in non-working roles. A greater percentage of US ads portrayed women in decorative roles than Swedish ads while Swedish ads were more likely to show women in recreational or family roles than US ads. The sixth hypothesis, therefore, is set to examine if portrayal of non-working characters is subject to the variation in cultural values: H6. When women are portrayed in non-working roles, Korean web ads are more likely to feature them in family and recreational roles, whereas US web ads are more likely to feature them in decorative roles. Method Country selection This study employed a quantitative content analysis approach to provide a numerically-based summary of different roles portrayed by women and men in web advertising from Korea and the USA. It is an appropriate method for examining advertising messages and the mode of message presentation (Kassarjian, 1977). Korea and the USA were selected in this study because of both practical and theoretical reasons. As one of the emerging markets in the Pacific Rim, the Korean economy has made a quantum leap over the 60 years since the country’s liberation from Japanese colonial rule, turning itself into a global economic powerhouse from a poor, agricultural nation. The economy’s size has skyrocketed 520-fold over the years, and strong exports have sharply boosted the nation’s current account surplus. The nation’s GDP, the broadest measure of an economy’s performance, shot up to $680.1 billion last year, which is ranked the world’s 11th-largest after India (Asia Pulse, 2005). Korea posted $233.4 billion in exports and $212.9 billion in imports for the first ten months of 2005, becoming the world’s 12th largest trading partner (Korea Times, 2005). Also, Korea has been continuously ranked one of the world’s top ten advertising markets since the Downloaded by University of Manchester At 15:13 20 December 2016 (PT) mid-1990s (Advertising Age, 2006). Yet Korean advertising has been completely ignored in the gender-role literature. Since, Korean cultural norms are very unique (Hofstede, 2001), particularly as those related to gender-role issues that could differentially affect advertising content and Korean consumer values have continuously changed along with its economic development (Leung, 1995), a systematic study of gender-role portrayals in Korean advertising is called for in the sense that it can enrich our understanding of how advertising in Korea is culturally influenced. The USA was selected as a counterpart of Korea. Hofstede’s (1980) analysis of major cultural value dimensions indicate that Korea and the USA are fairly different from each other in major cultural values (i.e. Korea is associated with high power distance, low individualism, high uncertainty avoidance, and long-term orientation and the USA is just the opposite), making them worthy of a cross-cultural comparison. Specifically, regarding gender role orientations, Korea and the USA represent a sharp difference – Koreans are considered feminine-oriented while Americans are considered masculine-oriented. Second, the two countries have a lot of similarities in factors surrounding the use of the web. For instance, the web penetration rates of the two countries are more than four times the world’s average of 15.2 percent. Approximately, 34 million Koreans are online as of December of 2005, representing a penetration rate of 67.0 percent, while the US has a penetration rate of 68.6 percent with more than 205 million online users as of January 2006 (Internet World Stats, 2006). In Korea and the US alike, web advertising expenditures have been sharply increasing since the late 1990s, now accounting for more than 5 percent of each country’s total advertising expenditures (Advertising Age, 2006). Also, the demographic profiles of web users of the two countries are similar to each other (NUA, 2002). For these reasons, it is expected that Korea and the US provide a fruitful pair of cultures to compare. A comparison between the two culturally different but environmentally similar countries can enrich our understanding of the likely effects of cultural values, particularly those related to societal gender roles attached to women and men, namely “masculinity.” Sampling The study sample was a collection of web ads. Web advertising takes on many forms of commercial content from electronic ads that are similar to traditional ads (e.g. billboards, banner ads, buttons, pop-up interstitials) (Strauss and Frost, 1999) to formats that are different from traditional ads, such as corporate web sites and sponsorships (Ducoffe, 1996). Web advertising is defined in this study as those commercial messages that resemble a formal print ad format, which consists of display copy (i.e. headlines, subheads, call-outs, taglines, and slogans), body copy (i.e. text messages and captions), visuals, and company/brand logo or signatures (Wells et al., 1995), promoting a brand/product or service on the web. The conceptual definition of advertising suggests that corporations’ entire web sites can be well qualified and treated as an ad (Singh and Dalal, 1999), as it provides text information, hyperlinks, supporting visuals, audio and video links, animated images, etc. which are all important parts of communication messages and function as valuable tools for achieving the desired communication objectives. However, because physical aspects of the entire web site are in many ways different from what is traditionally considered an ad (e.g. magazine or newspaper ad), it is understandable for this type of comparative Hofstede’s masculinity dimension 193 IMR 24,2 Downloaded by University of Manchester At 15:13 20 December 2016 (PT) 194 content analysis, which intends to compare the visual elements of an ad containing human characters, to examine the ads that are similar to typical magazine or newspaper ads. Since, the front page of corporate or brand web sites, which acts like a “front door” of the entire web site (Ha and James, 1998), would contain the main ad or an intended primary image because, the first or the main ad appearing on the front page of web sites became the unit of analysis unless they appear elsewhere on the entire web site. Like other content-analytic studies on web advertising, a difficulty was involved in this study with attaining a perfect sampling frame because it was practically impossible to obtain the list of all available brands’ web sites from the two countries, Korea and the USA. The sample ads in this study, therefore, were chosen on the basis of convenience from the list of top brands prepared by nationally credible sources for both countries: BusinessWeek magazine for the US sample, and the Korean Culture and Information (KCI) database for the Korean sample. BusinessWeek provided a list of top 2,000 American brands in 2002 based on the sales volume while the Korean Culture and Information database provided a list of top 1,000 Korean brands in 2002 based on the size of net asset. The systematic random sampling procedure was followed to take a sample of 200 web sites for each country. If the web site was not available for the selected brand from the sampling frame, the next available brand’s web site was examined. The sample size of 200 advertisements would be considered large enough to represent each country in this type of content analysis to produce generalizable results (Samiee and Jeong, 1994; Sin et al., 2001). Coding The two bilingual Korean-American undergraduate students who were able to understand both cultures coded the ads in the language of the web sites. The coding categories were modified from previous studies (Courtney and Lockeretz, 1971; Gilly, 1988; Wiles and Tjernlund, 1991; Milner and Collins, 2000); the gender of main characters, the relationship and employment situations portrayed by both sexes, the type of role (working/non-working), the type of working role (high-level business, entertainment, mid-level business, non-professional white-collar, blue-collar, and non-workers) portrayed by women, and the type of non-working role (family/recreational/decorative) portrayed by women. In order to produce frequency count of characters by product types, the product category scheme was borrowed and modified from Leung (1995) and Sengupta’s (1995) with “Internet/computer/technology” as the sole addition. Considering the confounding effect of product category on the portrayal of human characters and their roles (Leung, 1995), a total of 19 product categories were broadly grouped into three categories: (1) female products; (2) male products; and (3) neutral products. Female products include personal care/beauty, clothing, jewelry, accessories, cleaning, and home appliances, while male products include internet/computer/technology, automobiles, insurance/bank/finance/legal service, sports, alcoholic beverages, and toy/games. Food/snacks/soda, travel, restaurants/retail shops, entertainment, transportation, medicine, and others are categorized as neutral products. Downloaded by University of Manchester At 15:13 20 December 2016 (PT) To ensure coding reliability, coders were trained using uniform instructions. This coding instruction was both read aloud and provided in writing to minimize any influence by the researcher. The coders were trained to become familiar with the definitions or operationalizations for the categories and variables. A total of 25 hours of practice coding and relevant discussions were conducted during a two-week period in the summer of 2005 with randomly selected ads beyond actual sample pools to detect and resolve any definitional disagreements and discrepancies. To assess intercoder reliability, 40 randomly selected advertisements (20 percent of the actual sample size) were coded by each coder independently. Since, many web sites are updated or changed constantly, each ad was coded by the second coder immediately after it was done by the first one. These ads were not included in the actual sample. After each coding set, coders were given feedback and asked to recode the ads according to the final coding scheme. This process was repeated until they reached an acceptable level of intercoder reliability using Scott’s pi formula (Wimmer and Dominick, 2002). As a result, intercoder reliability of each coding category ranged from 82 to 100 percent (i.e. 86 percent for relationship portrayals, 97 percent for employment portrayals, 100 percent for gender of a main character, 87 percent for type of working role, and 88 percent for type of non-working role), all above the acceptable minimum of 75 percent. Hofstede’s masculinity dimension 195 Results H1 stated that female and male characters are more likely to be depicted in relationships with others in Korean advertisements. As shown in Table IV, a greater percentage of Korean advertisements depicted relationship portrayals for both women and men. More than 50 percent of the Korean sample advertisements that featured women as a main character depicted them in relationships with other characters in the advertisements, while only 28.2 percent of the US sample advertisements did so. The difference was significant at the 0.05 level. A similar result was found when men were featured as a main character. Although the between-country difference was not statistically significant, the percentage of Korean male characters depicted in relationships (41.0 percent) was higher than that of their US counterparts (31.6 percent). If female and male characters were taken together, there was a significant difference in the relationship depictions between Korean and US sample advertisements (chi 2 ¼ 8.972, df ¼ 1, p , 0.01). The first hypothesis, therefore, was supported. The second hypothesis predicted a difference in the depiction of production situations as exhibited through employment. As shown in Table V, a descriptive Korean ads Main characters Women * Men Total * * USA ads N Percent n Percent 57/113 25/61 82/174 50.4 41.0 47.1 11/39 42/133 53/172 28.2 31.6 30.8 2 2 Notes: *p , 0.05; * *p , 0.01; women: x ¼ 5.799, df ¼ 1, p , 0.05; men: x ¼ 1.636, df ¼ 1, p ¼ 0.201; total: x 2 ¼ 8.972, df ¼ 1, p , 0.01 Table IV. Depictions of characters in relationships with others IMR 24,2 Downloaded by University of Manchester At 15:13 20 December 2016 (PT) 196 statistics show that the US sample advertisements depicted human characters more often in working roles than did their Korean counterparts. Both women and men in US advertisements were more often portrayed in employment situations than were Korean characters. However, the differences were not statistically significant. The second hypothesis, therefore, was not supported. H3 predicted a significant difference in the frequency of gender portrayals between the two countries by product category. As displayed in Table VI, out of a total of 174 Korean advertisements that contained human characters, 113 advertisements (64.9 percent) portrayed women as a main character, whereas only 39 advertisements (22.7 percent) out of 172 US sample advertisements depicted women as a main character. This difference was statistically significant (chi 2: 63.415, df ¼ 1, p , 0.001). With the confounding effect of the type of product taken into account, the frequency of female presence was compared by three product groups. For the female product group, the ratio of females and males was 3 to 1 for the Korean sample, while the US ratio was 1.0, indicating that Korean advertisements depicted women more frequently as a main character in the advertisements for the female products than did US advertisements. Chi-square analysis shows that this difference was significant (chi 2 ¼ 6.418, df ¼ 1, p , 0.05). For the male product group, although both countries featured more men as a main character, the percentage of Korean advertisements that portrayed women as a main character was significantly higher than that of US advertisements (chi 2 ¼ 12.921, df ¼ 1, p , 0.001). Importantly, for the neutral product group, the results show that the between-country difference was definite. The female-to-male ratio for the Korean sample was 2-1, whereas the ratio for the US sample was 0.2-1. The difference was also statistically significant (chi 2 ¼ 38.575, df ¼ 1, p , 0.001). H3, therefore, was supported (Table VI). H4 predicted the difference in the gender difference in the depiction of working roles between the two countries. As shown in Table VII, the categories of working roles were collapsed into three groups because when using all of the six categories of working role, as defined by Wiles and Tjernlund (1991), more than 20 percent of the cells in the contingency table had an observed frequency less than 5. The results show that the difference in working role portrayals of both genders was significant between the two countries (chi 2 ¼ 15.150, df ¼ 1, p , 0.001). However, the direction was opposite to H4. For the Korean sample, 88.5 percent of male characters were portrayed in working roles, whereas only 38.9 percent of female characters were portrayed in working role. On the other hand, the gender difference in the proportion of female and male working roles for the US sample was only about 10 percent, indicating that US female characters are more likely to be depicted in working roles than Korean females. H4, therefore, was not supported. Korean ads Table V. Depictions of characters in employment USA ads Main characters N Percent n Percent a 44/113 18/61 62/174 38.9 29.5 35.6 22/39 51/133 73/172 56.4 38.3 42.2 Women Menb Totalc Notes: ax 2 ¼ 3.095, df ¼ 1, p ¼ 0.079; bx 2 ¼ 0.995, df ¼ 1, p ¼ 0.319; cx 2 ¼ 1.686, df ¼ 1, p ¼ 0.194 Korean Ads Females Males Ratioa Downloaded by University of Manchester At 15:13 20 December 2016 (PT) Product Category Female products Personal care/beauty Clothing Jewelry Accessories Cleaning Home appliances Subtotalb Male products Internet/computer/technology Automobiles Insurance/bank/finance/legal service Sports Alcoholic beverages Toy/games Subtotalc Neutral products Food/snacks/soda Travel/leisure Restaurants/retail shops Entertainment Transportation Medicine Others Subtotald Totale USA Ads Females Males Ratioa 7 11 5 4 3 15 45 1 5 1 0 2 6 15 7.0 1.2 5.0 – 1.5 2.5 3.0 4 2 1 3 4 5 19 1 6 2 1 3 6 19 4.0 0.3 0.5 3.0 1.3 0.8 1.0 5 3 2 2 6 0 19 10 3 4 1 4 1 23 0.5 1.0 0.5 2.0 1.5 0.0 0.8 2 0 1 3 1 8 24 7 9 5 2 5 52 0.1 – 0.1 0.2 1.3 0.2 0.2 16 8 12 3 0 5 3 47 113 7 3 5 3 0 3 2 23 61 2.3 2.7 2.4 1.0 – 1.7 1.5 2.0 1.9 6 1 4 1 0 0 0 12 39 21 6 17 6 5 3 5 62 133 0.3 0.2 0.2 0.2 – – – 0.2 0.3 Notes: aRatio represents the number of females portrayed compared to the number of males portrayed; bx 2 ¼ 6.418, df ¼ 1, p , 0.05; cx 2 ¼ 12.921, df ¼ 1, p , 0.001; dx 2 ¼ 38.575, df ¼ 1, p , 0.001; ex 2 ¼ 63.415, df ¼ 1, p , 0.001 Female roles Working a Business/entertainer/sportsb Blue-collar Non-professional Subtotal Non-working c Family Recreational Decorative Subtotal Totalc Korean ads Female (percent) Male (percent) USA ads Female (percent) Male (percent) 8 7 29 44 (38.9) 38 5 11 54 (88.5) 19 0 3 22 (56.4) 56 11 23 89 (66.9) 36 5 28 69 (61.1) 113 (100.0) 1 2 4 7 (11.5) 61 (100.0) 3 0 14 17 (43.6) 39 (100.0) 18 21 5 44 (33.1) 133 (100.0) Notes: ax 2 ¼ 15.150, df ¼ 1, p , 0.001; bx 2 ¼ 28.205, df ¼ 1, p , 0.001; cx 2 ¼ 11.060, df ¼ 2, p , 0.01 Hofstede’s masculinity dimension 197 Table VI. Gender portrayed by product category Table VII. Role portrayals of characters IMR 24,2 Downloaded by University of Manchester At 15:13 20 December 2016 (PT) 198 H5 predicted the difference in the type of professional working roles (high/middle-level business executives and entertainers, and sports players) portrayed by female characters between Korea and USA. The results show that there was a significant relationship between the country origin and the type of professional working roles (chi 2 ¼ 28.205, df ¼ 1, p , 0.001). However, the results show that more American women were shown in the advertisements being engaged in business, entertainment, and professional sports than were Korean counterparts, while most Korea women were depicted as non-professional workers, rejecting H5. H6 concerned the difference in the type of non-working roles (family/recreation/decoration) portrayed by female characters between Korea and USA. As displayed in Table VII, there was a significant relationship between the country origin and the type of non-working roles portrayed in the advertisements from Korea and USA (chi 2 ¼ 11.060, df ¼ 2, p , 0.01). A greater percentage of women in Korean advertisements were portrayed in family and recreational roles, whereas women in US advertisements were portrayed more in decorative roles, supporting H6. Discussion Advertising is created, to a greater or lesser extent, based on an assumption that members of a given culture, subculture, or marketing segment think and behave in uniform and predictable ways (Markin, 1974, p. 469). Advertising either employs or invokes cultural values inherent in the products, the purchasers, and/or consumers (Pollay, 1983) because most sales messages are built upon shared cultural values, and advertising relies upon these shared value systems (Leiss et al., 1986). Different advertisements vary in the manner in which values get utilized just as much as they vary in terms of which values get utilized, and people understand advertisements by relating them to their culture and to the shared values or beliefs held in common by most people (Frith and Mueller, 2003). It is, therefore, logical to expect that cultural values have significant impact on advertising. To this end, this study compared gender role portrayals in web advertising between Korea and the US based on Hofstede’s masculinity demarcation, which describes Korea as a feminine culture and the US as a masculine culture. Interestingly, the results show that the three hypotheses on the relationship portrayals, the frequency of females portrayed as a main character, and the non-working role portrayals of female characters were supported, whereas none of the other three hypotheses concerning the cross-cultural difference in working role depictions were confirmed. First, the results indicate that Korean advertisements more frequently depicted both female and male characters in relationships with others in advertisements. This finding provides evidence that supports the notion that a country’s gender, as ranked by Hofstede’s masculinity continuum, can be linked to depictions of relationships for both female and male characters. Consistent with the findings of Milner and Collins (2000), this study supports Hofstede’s claim that feminine societies exemplify a cultural preference for relationships for both genders. Thus, this study adds evidence not only to the simple association between feminine values and relationship portrayals but also to the prediction of such relationships for other cultures. The association between feminine values and preference of female characters in advertisements was also confirmed in this study. The results indicate that a greater percentage of Korean advertisements featured women as a main character, whereas men dominated US advertisements as a main character. Other than the feminine value Downloaded by University of Manchester At 15:13 20 December 2016 (PT) of the Korean society, this finding can be explained by the rapid strides Korean women have made in politics and the social groups in recent years and the changing trend of women’s role in modern Korea (Moon and Chen, 2002; Leung, 1995). Attitudes of advertisers toward females might have changed along with those of Korean society as the proportion of women participating in major business sectors has increased (Benson and Yukongdi, 2005). However, since a similar trend has been observed with American women (Sengupta, 1995; Wiles et al., 1995; Cheng, 1997), a more precise explanation is the association between the gender of central characters in advertisements and “country gender” (Milner and Collins, 2000). The study also show that the majority of Korean women were depicted in family and recreational situations, while most of US advertisers featured women in decorative role Considering the central role that family and home play in the role of Korean women, this finding was not surprising. Combined with previous findings (Wiles and Tjernlund, 1991; Sengupta’s 1995; Wiles et al., 1995) and interpreted within the context of Hofstede’s masculinity ranking, this finding shows evidence that the type of non-working roles of female characters in different cultures are somewhat predictable. It is, therefore, reasonable to conclude that the portrayal of women in non-working roles is subject to the variation in feminine value of different cultures. However, when the use of employment situation (working/non-working roles) and type of working roles are considered, the results do not corroborate the cultural variation due to masculine value orientation. Hofstede’s ordering of national cultures (Table II) suggests that women in feminine countries (i.e. Korea) should be associated with a higher proportion of working depictions than those in masculine countries (i.e. USA) and the gender difference in the depiction of working roles will be smaller in feminine countries. H2 predicted that Korean advertisements are more likely to feature characters in situations related to employment than are US advertisements. However, the results were just the opposite to the prediction, showing that both women and men in US advertisements were more frequently depicted in working roles. Also, as contradictory to H4 that states that the gender difference in the depiction of working roles will be smaller in Korean advertisements, it was found that the gender difference was almost 50 percent for Korean advertisements, while US advertisements showed only 10 percent difference between women and men. Previous studies produced mixed results regarding this issue. When Sengupta (1995) compared Japanese women with US women in the advertisements, a greater percentage of US women (less masculine) were portrayed in working role than were Japanese women (more masculine). Wee et al.’s (1995) findings were contradictory, indicating that women in Singapore TV commercials (masculine) are more likely to be portrayed in business-related settings than those in Malaysian (feminine) TV commercials. No significant difference was found in Wiles et al.’s (1995) and Milner and Collins’s (2000) comparisons, either. A possible reason for this finding is that regardless of cultural origin of the advertisements, women are much less likely to be featured in working roles than are men (Gilly, 1988; Wiles et al., 1995). The depictions of women in working roles were not ordered in accordance with Hofstede’s ranking perhaps because of such a smaller possibility of women’s being portrayed in working roles. In fact, Wiles et al. (1995) found that the depictions of women working in the advertisements from USA, Sweden, and The Netherlands did not concur with Hofstede’s ordering. It seems that the use of employment as a proxy for the reflection of masculine value is faulty and employment is not an appropriate operational definition for masculinity. Hofstede’s masculinity dimension 199 IMR 24,2 Downloaded by University of Manchester At 15:13 20 December 2016 (PT) 200 This study also reports a failure in the use of employment as a proxy for the masculine value exemplified in the type of working roles given to both female and male characters. The results indicate that Korean advertisers tend to depict women more often in nonprofessional roles, while US advertisers frequently depicted women as a professional worker engaging in business, entertainments or professional sports. This finding is contradictory to the results of Wiles and Tjernlund’s (1991) comparison of Swedish and US advertisements. They reported that the Swedish magazines depicted women in more high-level business executive and professional roles than did their US counterparts, implying that feminine cultures feel more comfortable showing women in more of a variety of working roles than do masculine cultures. Meanwhile, Sengupta (1995) found no significant relationship between type of working roles portrayed by women and the country origin in his comparison of Japanese and US television commercials. Such mixed results in the type of role (working/non-working) and the type of working role confirm Andren et al.’s (1978) argument that advertising do not usually refer to working life but to life with leisure because work is not a real part of life. It appears that the dominant role for human subjects in advertising is not working roles. Conclusion Overall, this study validates the use of Hofstede’s masculinity to explain the difference in the depiction of women and men in web advertising, particularly those related to the depiction of characters in the relationship theme, the gender of a main character, and the type of non-working roles portrayed by women. Although the association between the gender of nations and the working role portrayals is under question, the results confirm the potential of Hofstede’s framework in marketing and advertising research examining the types of gender-related advertising appeals that might be appropriate in a specific culture. Despite the current critique of Hofstede’s research on temporal grounds, generalization issues, or single-method data approach (Gooderham and Nordhaug, 2002), Milner and Collins (2000, p. 77) boosted Hofstede’s taxonomy to a “gender of nations” concept and concluded that advertising strategists can utilize his framework as a rough guide to provide direction in selecting country-specific advertising appeals. Advertising strategists, especially those charged with consumer products, can apply the study findings on a practical level. For example, advertisers who are planning an international advertising campaign for their gender-related consumer products can benefit by locating the target country’s position on Hofstede’s masculinity index and using it as a guideline for creating visual images of main characters in the advertisements. In this regard, this study sustains previous recommendation for international advertising that Hofstede’s framework can be used as a useful guide for selection of appropriate advertising appeals across cultures because standardized advertising appears to be strategically imprudent. However, more exploration is necessary because demography and attitudes among women have changed dramatically over the past decades (Whipple and Courtney, 1985) and women have emerged as a strong consumer class even in many masculine nations (Frith, 1997; Mueller, 1987). There has been a decline in the support of traditional women’s roles in American society since the 1970s and American women have increasingly participated in the workplace in the last three decades. Everyone became aware of the special role of women in America because of a series of laws and regulations that addressed women’s rights and gender equality, including the Equal Downloaded by University of Manchester At 15:13 20 December 2016 (PT) Pay Act in 1963, the Civil Rights Act of 1964, and the Equal Employment Opportunity Act of 1972. There is an undergoing change in women’s role and the change is diffused into media advertising in Asian nations such as Japan, Malaysia, and Taiwan (Buck et al., 1984; Ford et al., 1994; Katsurada and Sugihara, 1999; Noor, 1999; Bresnahan et al., 2001). Korean women have also experienced a dramatic change in the environmental factors surrounding women’s role in society since the Korean government passed “Equal Employment Act” in 1987 to prevent discriminatory practices against female workers in regard to hiring and promotion opportunities. An increasing number of Korean women have been entering professional jobs in the areas of education, medicine, engineering, scholarship, the arts, law, literature, and sports (Ministry of Gender Equality and Family, 2005). During the Kim Dae-jung administration, noticeable advances in laws and regulations (e.g. the Women’s Business Support Act of 1999, the Law on Protecting Juveniles from Sexual Abuse of 2000, the Women Scientists Support Act of 2002, etc.) addressing women’s rights that laid ground for gender equality have been made. While Korean women are actively engaging in a wide variety of fields and making significant contributions to society, it appears that their attitude toward traditional feminine role orientation have changed along with those of men. It is, thus, possible that advertisers and regulating bodies may have wished to develop new strategies to deal with different groups of consumers in different ways when sexually stereotyped images are concerned. Another issue is the role of medium-specific factors. As discussed earlier, the web is best characterized as informative, technological, and global. Cross-cultural variation in advertising appeals between Korea and USA, which have been found in magazine and television studies, might have been outweighed or weakened by the common strategy pursued by global advertisers to minimize variation in ad messages. Also, international advertisers may have noticed the similarity in web user characteristics of the two countries, higher level of education and economic status than the average population (NUA, 2002; eMarketers, 2003), and, therefore, advertisements may have been created targeted toward those selective population groups. This might have resulted in a failure to reflect the average value priority system of the two countries, as related to masculinity in web advertising. This limitation must be considered when interpreting the results. This study has limitations, which suggest directions for future research. First, future research may need to make a cross-media comparison to see if the difference is generalizable across different media types. Second, additional countries should be analyzed to determine their individual standings in relation to the countries evaluated, to examine if groupings of countries can be identified in a broad setting, and to further analyze the concept of Milner and Collins’ (2000)“gender of nations.” Third, as with other content analytic studies, the results of this study remain descriptive and are not able to answer questions regarding consumer responses to different gender role portrayals. Experimental manipulations of different advertisements appealing to different gender positions would be useful to test for effectiveness in several different countries. Finally, in order to examine the effect of different formats of web advertising (i.e. web sites, banners, emails, floating ads, interstitials, and pop-ups, Burns and Lutz, 2006) on gender role issues, it is necessary to make a cross-format comparison to draw more generalizable conclusions. Hofstede’s masculinity dimension 201 IMR 24,2 202 References Advertising Age (2006), “Fact pack 2006: 4th annual guide to advertising and marketing”, available at: www.adage.com/images/random/FactPack2006.pdf Albers, N.D. (1994), “Relating Hofstede’s dimensions of culture to international variations in print advertisements: a comparison of appeals”, unpublished doctoral dissertation, University of Houston, Houston, TX. Albers-Miller, N.D. (1996), “Designing cross-cultural advertising research: a closer look at paired comparisons”, International Marketing Review, Vol. 13 No. 5, pp. 59-75. Downloaded by University of Manchester At 15:13 20 December 2016 (PT) Albers-Miller, N.D. and Gelb, B.D. 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